I travel quite a bit and always find it difficult to navigate different fare systems. The methods to purchase fare cards are different across the country - and even within my own community. I have 17 fare cards in my wallet - each from a different system. Why can't there be consistency in how I buy a ticket, how I use the ticket (swipe or insert), and the ticket itself?
Please share barriers you have experienced in paying for any part of your trip. Consider trips across various modes. Include details on the accessibility of the payment system including physical usability, as well as ease of use. Share potential solutions you may have for improvement, including new technologies that might be useful.
Where I live in Spotsylvannia County, VA the fees for SRS were raised 120% in one... more »
Currently The cost is to much for individuals on a limited budget with disabilities. These individuals live on a less than Minimum wage and therefor are unable to afford a consistent mode of transportation
If someone has Medicaid, they are either very disabled and unable to work many hours per week, or very poor. I would like to see free transportation or very low cost transportation for individuals receiving Medicaid.
Smart cards for disabled, poor, unemployed and aged should be sent via mail or on-line (customer to print codes on printer paper) for free passage. Mailing cards with Social Security authorization would ensure accurate application and use.
Lyft and uber go other places that public transportation, and maybe only means of transportation. They cannot use it as work related expense for transportation though with SSI. Also look at ways medicaid could maybe make like a food stamp card but as transportation
Just returned from Chicago. While there are a lot of accessibility issues remaining, payment on the EL and subway was easy and fast. Just touched my phone or smartwatch to the reader and I was through. This obviously is much easier for everyone - but especially for those with limited mobility and reach. Would love to see these readers everywhere.
Blind passengers should have some means to purchase tickets before travel (on-line) or using an audible device with prompts and responses to generate a ticket using an account established with transit system that requires voice recognition or eye scan to avoid identity theft by bystanders using technology to copy the aforementioned.
Many Transit agencies are moving toward cashless fare options. While this is good for may riders, it can be burdensome to many low income riders or riders with disabilities. Keeping a cash option allows for more access to transportation, especially for those with low vision that may have a difficult time seeing the fare loading machine and would be uncomfortable with having to use voice technology to add funds.
As a quadriplegic with pretty good hands and fingers control, paper money and coins, even tickets are hard for me to manage by hand.
The time for digital payment systems on paratransit and transit services has arrived. Can’t Federal Transit Administration develop a general app that local transit and paratransit services could adopt? Please?
There should be a Unified Transportation Benefit Cost for fixed route and paratransit.
Transportation, much like SSI, should be a nationwide benefit that is a consideration... more »