Payment

Payment

Please share barriers you have experienced in paying for any part of your trip. Consider trips across various modes. Include details on the accessibility of the payment system including physical usability, as well as ease of use. Share potential solutions you may have for improvement, including new technologies that might be useful.

Showing 2 ideas for tag "ticket"
(@jshanley) kudos icon +

Payment

Consistency in payment types and processes

I travel quite a bit and always find it difficult to navigate different fare systems. The methods to purchase fare cards are different across the country - and even within my own community. I have 17 fare cards in my wallet - each from a different system. Why can't there be consistency in how I buy a ticket, how I use the ticket (swipe or insert), and the ticket itself?

Voting

13 votes
13 up votes
0 down votes
(@charles.bean) kudos icon +

Payment

Lower where money/cards and quality of tickets being purchased

So often you arrive to a new stop and you need new passes. The access to the ticket dispenser is lowered, but the access to entering funds and choosing number of tickets is too high to make a selection and in some cases to read. These types of dispensers should have two locations for accepting funds and dispensing tickets/passes - high for the able bodied and low for those short in stature and who sit in a low position... more »

Voting

7 votes
7 up votes
0 down votes