Three elements stand out in my view in the framework presented in this document:
1. Recognizing the diversity of needs and abilities across the disability community-- what works for one disability may not be appropriate for another; so it is very important to recognize these varying needs in the framework and in proposing solutions.
2. The "complete trip" perspective is essential-- often the barriers are at the nodes (transitions) not so much along the links. Seamless mobility should be the goal.
3. The role of technology-- there is considerable potential to leverage connectivity and automation to personalize the mobility options, and customize how different users might best be served. Personal mobile devices, adapted to recognize disabilities, offer an essential functionality that helps not only in mobility, but in all aspects of everyday life.
Director, Northwestern University Transportation Center