Goal 5: Advance accessible intercity transportation systems

Station Agents

Persons who are blind and visually impaired often seek assistance from station agents to do things like locate the proper train track or board the train. However, some stations are failing to provide such services for supposed financial reasons. However, it is imperative that such services continue to exist or come back in many situations. The lack of such agents can make it difficult or unsafe for many blind or visually impaired travelers.

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Idea No. 452