Panel 3: Inclusive Design: Vehicle Technologies that Increase Access

Role of Caregivers on Vehicles

While the allure of autonomous vehicle technologies is understandable, transit providers are coping with the challenge of finding enough operators to provide existing service while also offering the kind of customer-focused, supportive service that defines the industry. How does the role of on-personnel adapt to increasingly autonomous vehicles in terms of providing care riders need to navigate these vehicles considering a range of physical, cognitive and vocational needs.

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Idea No. 246