DOT should highlight best practice complete streets policies and practices whenever possible. Agencies and private partners must be made aware of and encouraged to ensure complete streets policies are embraced and implemented, including ensuring accessible sidewalks, curb cuts, transit stops and stations, installing accessible pedestrian signals, and crosswalks as prescribed in the US Access Board's 2011 Proposed Guidelines for Pedestrian Facilities in the Public Right-of-Way. Agencies, MPOs and local governments should be required to seek input and guidance from their disability communities, as well as low-income and communities of color to create and implement plans that benefit all.
Public rights of way access for disabled travelers must be taken into consideration when offering dockless bikeshare and scooter services, and when implementing responses to COVID, including shifting indoor restaurant services to sidewalks and streets. Clear paths are necessary to allow blind and visually impaired pedestrians, wheelhchair and other mobility device users to safely travel down streets and sidewalks.
Examples of best practices and documents to be shared include the TransitCenter's report, From Sorry to Superb, Everything You Need to Know About Great Bus Stops (https://transitcenter.org/wp-content/uploads/2018/10/Sorry_To_Superb.pdf), and MassDOT's Pedestrian Plan statewide sidewalk inventory and curb cut survey (https://active.transportation.org/wp-content/uploads/sites/53/2019/01/MassDOT-State-Bike-and-Pedestrian-Planning.pdf).