The mobility market has seen major roles played by transportation network companies (TNCs) and other providers of mobility at different levels. It is important to engage these providers as partners in provision of accessible services and options. While they may not have an explicit business objective to do so, their role in the overall mobility picture is evident and growing-- and they need to become part of the solution. There are several approaches to do so, including mobility as a service (Maas) models; how to best make these and other services part of the accessible mobility picture needs to be part of the framework.
Hani Mahmassani, Director, Northwestern University Transportation Center