A persistent problem for persons with disabilities is navigating the transportation options available to meet specific individual needs or, where none exists, to help create meaningful and efficient options. The same issue exists for human service programs, employers and a variety of other organizations needing mobility strategies and services to meet their mobility needs and those of their customers or members. Those individuals and organizations simply need independent expert help in solving their mobility challenges by developing meaningful options to solve issues and by providing navigation assistance for individuals needing a ride or actively travelling. Mobility management organizations look at totality of trips and work to blend provider elements together to view trip making holistically, not just individual segments that is often the typical view of individual providers.
Such an independent entity needs to become more central to conducting the management and funding of transportation providers. Developing a meaningful mobility management infrastructure not only benefits consumers with disabilities, but taxpayers and others who fund their travel and who want to ensure the most efficient and effective strategies are used to meet needs. So mobility management entities 1) serve as independent and expert strategist coming up with solutions to meet customer mobility needs, 2) provide real time travel navigation assistance to travelers to successfully manage their rides , 3) ensure strategies are cost effective and 4) coordinate transportation providers, funding and customer agencies and transportation advocacy groups to achieve optimal solutions to problems. The lack of an adequate local reginal mobility organizations often represent an important missing ingredient in developing meaningful integrated and successful transportation options for persons with disabilities.
Several actions need to be taken.
1. Ensuring the creation of regional governmental mobility management organizations, possibly housed within already existing transportation planning and decision making structures.
2. The development of social service, employment, housing and neighborhood travel navigators within those organizations to address their mobility issues and assist their members with transportation and travel issues.
3. Ensuring mobility management involvement and/or their approval of funding and regulatory decisions involving persons with disabilities and other traveling population groups.
4. Establishing national certification and educational programs, including degree programs for mobility managers and travel navigators.
5. Establishing funding in transportation, human service, education and employment programs for mobility management infrastructure and their activities.
6. Establishing real time customer information systems and apts to assist travelers navigate trips and receive help in problems during trip making.